Shipping Policy
We’re devoted to creating a smooth, serene experience — from the moment you place your order to its gentle arrival at your door. At ZENAURA, every package is more than a delivery; it’s a mindful extension of your journey of inspiration, reflection, and connection.
FULFILLMENT & SHIPPING TIME
Each original art print is designed in-house and made to order in collaboration with our trusted U.S. production partner. Orders are carefully prepared and dispatched within 3–7 business days. Tracking information is provided upon shipment so you can gracefully follow your artwork’s journey home.
Shipping: We offer standard and express shipping options:
| Standard Shipping | Express Shipping | |
| Australia & New Zealand | 4-8 business days | 1-5 business days |
| North America | 4-8 business days | 1-5 business days |
| Worldwide | 5-12 business days | 1-7 business days |
NOTE: ZENAURA is unable to ship art prints to the countries listed below
- Russia
- Ukraine
- North Korea
- Israel
- Egypt
A Gentle Reminder
While we strive for timely deliveries, occasional delays may occur due to weather, customs, or carrier disruptions. During peak seasons (such as Christmas), delivery times may extend up to 15 business days or more. For international orders, rare delays may occur due to customs clearance, especially for larger shipments. These situations, while infrequent, are outside our control — and we appreciate your patience.
All delivery timeframes are estimated averages. Actual times may vary depending on courier performance, weather, and transit conditions.
Thank You for Choosing ZENAURA
Each order is delivered with care, soul, and a quiet touch of mindful magic. We’re honoured to accompany you on your path to stillness, mindful living, and inspiration.